Privacy Policy
Last Updated: December 14, 2025
This Privacy Policy describes how Cup O' Paca Coffee and Teas (“Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, make a purchase, or enroll in a subscription from www.cupopaca.com (the “Site”) or otherwise communicate with us.
1. Personal Information We Collect
A. Information You Provide Directly
When you interact with our Site, including one-time purchases and subscriptions, we may collect:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely by Shopify Payments or other third-party payment processors; we do not store full payment card numbers)
- Account login information (if created)
- Order, subscription, and fulfillment history
- Customer service communications
B. Information Collected Automatically
When you visit the Site, we automatically collect:
- IP address
- Device and browser information
- Approximate location and time zone
- Pages viewed, products interacted with, and browsing behavior
- Cookies and similar tracking technologies
C. Information Collected by Shopify
Our store is hosted on Shopify Inc. Shopify collects and processes personal information to provide e-commerce hosting, checkout, payment processing, subscription management, analytics, and related services. Shopify’s use of your personal information is governed by its Privacy Policy.
2. How We Use Your Personal Information
We use your personal information to:
- Process orders and recurring subscription payments
- Create, manage, and fulfill subscription accounts
- Coordinate shipping and delivery
- Communicate order confirmations, renewal notices, billing updates, and customer support responses
- Improve and optimize our Site
- Send marketing communications (you may opt out at any time)
- Detect fraud and enhance security
- Comply with legal obligations
3. Subscriptions and Recurring Orders
When you enroll in a subscription:
- Your payment method is securely stored by Shopify or an authorized payment processor for recurring charges
- Orders are processed automatically according to your selected delivery schedule
- We collect and retain information necessary to manage billing, fulfillment, account changes, pauses, and cancellations
Subscription-related data may be retained after cancellation as required for legal, tax, accounting, and fraud-prevention purposes.
4. Fulfillment and Drop-Shipping Partners
We work with third-party vendors to fulfill orders, including subscription and one-time purchases.
A. Print-on-Demand Partner (Printify)
We use Printify, Inc. for print-on-demand production and fulfillment of certain products.
B. Coffee Roasting & Drop-Shipping Partner (Temecula Coffee Roasters)
We use Temecula Coffee Roasters as a coffee roasting and drop-shipping fulfillment partner for certain coffee products.
Information Shared for Fulfillment
To fulfill orders, we may share limited personal information with these vendors, including:
- Name
- Shipping address
- Email address (if required for delivery notifications)
- Order and product details
These vendors are authorized to use personal information solely for order production, fulfillment, and delivery, in accordance with their own privacy and data protection practices.
5. Cookies and Tracking Technologies
We use cookies and similar technologies provided by Shopify and third-party applications to:
- Enable essential store and subscription functionality
- Remember preferences and account settings
- Analyze site traffic and performance
- Support marketing and advertising efforts
You may manage cookies through your browser settings. Disabling cookies may impact certain Site features.
6. Sharing Your Personal Information
We do not sell personal information. We may share personal information with:
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Shopify, for store hosting, checkout, payments, and subscription management
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Printify, for print-on-demand fulfillment
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Temecula Coffee Roasters, for coffee roasting and drop-shipping fulfillment
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Service Providers, including payment processors, shipping carriers, analytics, and email marketing platforms
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Legal or regulatory authorities, when required by law
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Business transfers, in connection with a merger, acquisition, or sale
All third parties are permitted to use personal information only as necessary to provide services to us.
7. Behavioral Advertising
We may use personal information to provide targeted advertising or promotional communications through platforms such as Google, Meta (Facebook/Instagram), or Shopify marketing tools.
You may opt out of targeted advertising using your device or browser settings or platform-specific opt-out tools.
8. Your U.S. Privacy Rights
Depending on your state of residence, you may have the right to:
- Access the personal information we collect
- Request correction of inaccurate information
- Request deletion of personal information
- Opt out of targeted advertising
- Limit the use of sensitive personal information (where applicable)
California Residents
Under the California Consumer Privacy Act (CCPA/CPRA), California residents have the right to know, delete, and opt out of the sale or sharing of personal information.
We do not sell personal information.
9. How to Exercise Your Rights
To submit a privacy request, contact us at:
Email: sales@cupopaca.com
We may verify your identity before fulfilling your request.
10. Data Retention
We retain personal information only as long as necessary to:
- Fulfill orders and subscriptions
- Maintain active or paused subscription accounts
- Comply with tax, accounting, and legal obligations
- Resolve disputes and enforce agreements
11. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no security measure is completely secure.
12. Children’s Privacy
Our Site is not intended for children under 13, and we do not knowingly collect personal information from children.
13. Third-Party Services and Links
Our Site may include third-party applications or links. We are not responsible for the privacy practices of those third parties.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.
15. Contact Information
Cup O' Paca Coffee and Teas
Email: sales@cupopaca.com
